Remember the situation between Amy and Dr. White? This time, let's think about what specific confirming behaviors could look like. Amy says: "Dr. White? Can I talk to you a minute about my test?"

What kinds of nonverbal or verbal recognition should Dr. White display? Enter some suggestions and compare with other answers.

How could Dr. White use direct acknowledgement, a clarifying response or emotion aknowledgement to respond to Amy?

Finally, how could Dr. White respond to Amy in this situation using endorsement?