Stand between the child(ren) who bullied and those who are victimized preferably blocking eye contact between them.

Set ground rules for all participants (e.g., "I want you each to stand here while I talk. I want you to listen and not talk.)

Don't get into a verbal or physical tussle with any student.

Don't send any students away, especially bystanders.

Don't ask about or discuss the reason for the bullying or try to sort out the facts now.

Stand close beside the child who has been bullied.

Make minimal eye contact--just enough to gauge emotions.

Physically comfort the child only if you think it will not cause him/her to lose control or feel more embarrassed.

Make a point to see the child later in private if s/he is very upset

Let his/her teacher(s) know what happened to provide additional support and protection.

Don't get "in the child's face if they have been bullied.

Don't ask the bullied child to tell you what happened.

Don't offer lots of sympathy (words or actions) on the spot--wait until later.

State what you saw/heard; label it bullying; state that it is against the school rules: e.g., "The words I heard you use are against our rules about bullying;" "Leaving someone out of a games is exclusion and is against our rules about bullying:; "that was bullying. I won't allow students to push or gurt each other that way."

Use a matter-of-fact tone of voice to let the student who bullied know exactly what behaviors are not OK and why.

State your feelings about the behavior (e.g., "Harsh words like those upset me!"

Do not accuse--simply state the facts (I saw; I heard; it has been reported to me that ...).

Don't engage students in a discussion or argument about the facts now.

Give bystanders a way to save face (e.g., "Maybe you weren't comfortable intervening or didn't know what to do...")

Then let them know both that you are disappointed that they did not respond this time and that you expect them to take a more active pro social role next time (e.g, "Next time, please tell me or another adult if you feel you can't work together to handle the situation.")

Don't scold bystanders for not getting involved.

Don't ask bystanders to state what happened or explain their behavior at this point.

As a first step, take away social opportunities from students who bully as your role permits (e.g., recess, lunch in the cafeteria).

Let students who bully know you will be watching them and their cohorts closely to be sure there is no retaliation against the victimized student(s).

Notify teachers of students who bully and the victimized student about what happened along with appropriate disciplinarian action (verbal or written)

All consequences should be logical--that is connected to the offense.

As a second level consequence consider having the child who bullied notify their parent or notify teacher of the victimized child.

Do not require students to apologize during the heat of the moment (all should have time out to cool off)

Do not scold.

Do not institute reparation plan on-the-spot.

Do not make a plan for the students who bully to meet with the victimized student even with adult support (unless the victimized student later requests it and both parties volunteer to meet.

Do not attempt such meetings unless both parties have had adequate preparation (including opportunities to rehearse and role play responses with an adult) and unless a skilled adult is present to facilitate the dialogue.

Find out what would be meaningful for the victim and help the bully put the plan into action.

Be sure to supervise all steps of the process.