Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

Changing the World – Youth Mediators Across the Globe

  • Presented by: Tricia Jones
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Expert Chat Session with Richard Cohen

  • Presented by: Richard Cohen
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State-wide Initiatives in New York and Ohio: Creating Positive Learning Environments

  • Presented by: Mark Barth, Mary Lou Rush and Cheryl Kish
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Conflict Management Skills as Leadership Competencies: A Higher Ed Success Model

  • Presented by: Harry Webne-Behrman
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Participants Evaluation of CRETE

  • Presented by: Lynnette Mawhinney, Lincoln University
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School Conflict Management Training

  • Presented by: Jennifer Batton, Director, Global Issues Resource Center, Cuyahoga Community College
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View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Teacher development for conflict participation: Facilitating learning for "difficult citizenship" 15-page pdf article which "examines the professional development-related opportunities available to teachers to support their facilitation and teaching for peacebuilding citizenship, the few teacher learning opportunities offered seem unlikely to enhance teachers' capacity to foster diverse students' development of agency for difficult citizenship, much of the explicit professional development available in the schools examined emphasizes teachers' control of students and containment of disruption (peacekeeping), instead of their facilitation of diverse students’ participation in constructive conflict management (peacemaking and peacebuilding), professional learning opportunities are often relegated to short, fragmented occasions, primarily during teachers’ volunteer time after school: this severely limits their potential to foster critical dialogic learning on the difficult issues of citizenship education practice." Includes bibliography.
Restorative justice in the school setting: A whole school approach 12-page PDF paper promoting the teaching of restorative justice in schools. "Restorative justice is a philosophy and a set of practices that embraces the right blend between a high degree of discipline that encompasses clear expectations, limits and consequences and a high degree of support and nurturance."
Evaluation report on progress made through the OSCE's efforts to unify the Gymnasium Mostar: Summer 51-page Word evaluation "of the unification of the Gymnasium Mostar in Mostar, Bosnia and Herzegovina (BiH), as commissioned by the Organization of Security and Cooperation in Europe (OSCE) Mission to BiH ... the Gymnasium Mostar was an historic and premier secondary school prior to the war of 1992-1995. It was completely destroyed during the war and had become the centre of an effort to revitalize the historic Mostar downtown. An initiative to restore the multinational and high-quality nature of the school was viewed as an opportunity to use this divided school in this divided city as a model or beacon for potential reform efforts throughout the country."
Ideas for using emotion cards: Citizenship education for young people with special needs 5-page pdf document which presents a number of images of different emotional states. The cards can be used with particular lessons or to allow children to show how they feel about specific situations.
Student protests, negotiation, and constructive confrontation Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "suggests a series of strategies that can be used by university administrators and students seeking more constructive ways of handling student protests." Includes bibliography.
Tale of two colleges, A: Diversity, conflict, and conflict resolution Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which shows, "how real people can achieve dramatically different outcomes depending on the strategies they devise and the methods they employ, the first chapter shows people digging in to their positions and trying to force the Other Person to give in, the second chapter shows similarly situated people using the problem-solving negotiation strategy popularized in the book Getting To Yes."
Alternative dispute resolution in the law schools Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the development of alternative dispute resolution education in law schools.
UNESCO: Mainstreaming the culture of peace 26-page pdf created by UNESCO which "defined the Culture of Peace as consisting of values, attitudes and behaviours that reject violence and endeavour to prevent conflicts by addressing their root causes with a view to solving problems through dialogue and negotiation among individuals, groups and nations. The 1999 United Nations Declaration and Programme of Action on a Culture of Peace (resolution A/53/243) called gor everyone – governments, civil dociety, the media, parents, teachers, politicians, scientists, artists, NGOs and the entire United Nations system – to assume responsibility in this respect. It staked out eight action areas for actors at national, regional and international levels:" Those 8 action areas are: Fostering a culture of peace through education; Promoting sustainable economic and social development; Promoting respect for all human rights; Ensuring equality between women and men; Fostering democratic participation; Advancing understanding, tolerance and solidarity; Supporting participatory communication and the free flow of information and knowledge and Promoting international peace and security.
The Role of Restorative Justice in Teen Courts: A Preliminary Look In March 2000, the American Probation and Parole Association convened a focus group to examine and discuss the role of restorative justice in teen court programs (also called youth and peer courts). The panel consisted of persons working actively in teen courts and persons working actively in more traditional restorative justice-based programs. This paper provides a brief overview of restorative justice principles and addresses several key issues the focus group members identified that serve as a promising foundation from which teen courts can begin to move toward integrating more restorative justice-based practices within their programs. Key issues discussed include how youth courts can rethink the role of victims and the community within their programs, how youth courts can alter the way that their proceedings and practices are structured, and how youth courts can rethink and redefine sentencing options so that they are based on the restorative justice philosophy.
Multi-party roommate conflict Pdf article from Conflict Management in Higher Education Report, Volume 5, Number 1, (Sept 2004), which presents a "roleplay for a graduate course in interpersonal and small group conflict resolution, while it could be used for a mediation roleplay, it's written to be a 4-5 person small group conflict with no formal, outside intervenor, the expectation is that students can represent the characters and still demonstrate conflict resolution skills."
National curriculum integration project: Report on year one (1998-1999) Word document which summarizes findings from research that examined: The best practices for developing and implementing curriculum infusion and integration processes, the impact of the NCIP conflict resolution education on students' conflict orientations and the impact of the NCIP conflict resolution education on classroom climate.
Opening the door to nonviolence: Peace education manual for primary school children Electronic version of the second edition of a teacher's guide for teaching peace education to primary school students. "Part I is designed as a training in affirmation, cooperation and communication. Part II deals with the healing of trauma; Part III is about bias and prejudices. Part IV introduces peaceful problem solving and nonviolent conflict resolving and Part V is about peaceful living. There are 20 chapters/sessions in the book, each session developed through step-by-step activities."
National policies on education for democratic citizenship in the Americas: Analytic report 48-page PDF report with the goal of "address[ing] the gap in the literature on national policies in citizenship education in the Americas, providing an initial “mapping” of these policies, at the formal and non-formal levels. To that end, the analysis focuses on national policies and standards, the school curriculum within which citizenship education is embedded, places and age levels where citizenship education occurs, and the extent to which citizenship programs are evaluated. Twenty-five countries participated in this study. Selected demographic characteristics of the countries are reported in Appendix 1."
Community justice in the campus setting Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which examines the idea of community justice and how it can be used on college campuses to address student misconduct and improve socialization. Includes bibliography.
Peace education: A pathway to a culture of peace 178-page pdf document which "helps the educator, whether in formal or non formal settings, to understand that peace is a holistic concept and state of being and that it can not be learned in the traditional lecture-note taking-testing framework. Indeed, peace education can be integrated into many disciplines. The culture of peace must replace the culture of violence if we and our home, planet Earth, are to survive ... teaching the value of tolerance, understanding and respect for diversity among the school children could be introduced through exposing them to various countries of the world, their geography, history, and culture. At the appropriate levels, curricula must include human rights, the rules governing international law, the United Nations Charter, the goals of our global organization, disarmament, sustainable development and other peace issues. The participation of young people in this process is very essential. Their inputs in terms of their own ideas on how to cooperate with each other in order to eliminate violence in our societies must be fully taken into account. In addition to expanding the capacity of the students to understand the issues, peace education aims particularly at empowering the students, suited to their individual levels, to become agents of peace and nonviolence in their own lives as well as in their interaction with others in every sphere of their existence ... We have organized the book into three sections. Part I presents chapters that are meant to help us develop a holistic understanding of peace and peace education. Part II discusses the key themes in peace education. Each chapter starts with a conceptual essay on a theme and is followed by some practical teaching-learning ideas that can either be used in a class or adapted to a community setting. Part III focuses on the peaceable learning climate and the educator, the agent who facilitates the planting and nurturing of the seeds of peace in the learning environment. Finally, the whole school approach is introduced to suggest the need for institutional transformation and the need to move beyond the school towards engagement with other stakeholders in the larger society."
Restorative justice programs in schools Web-site created by the Marist Youth Care organization with information about restorative justice programs. "Marist Youth Care is a not for profit agency dealing with at risk young people. We draw our energy and motivation from the call of the gospel to assist socially disadvantaged people to take their rightful place in the community," from the Marist Youth Care website.
Reducing youth crime 4:50 podcast discussing "school-based violence prevention programs [which] have been proven effective at reducing violence, truancy, drug abuse, and delinquency."
Composite campus ombuds profile, A Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents a composite portait of a campus ombuds from, "information received from the Ombuds Profile Project survey, in the spring of 2002 questionnaires were sent out with a call for case studies to 103 campus ombuds in the United States, Canada, and Australia (65 women, 32 men, 6 to "ombuds offices" without ombuds listed), this profile blends eleven responses to the questionnaire (6 women, 5 men) that were received in time for the 2002 profile."
Good Practice Guidelines for Peer Mediation Initiatives A one-page summary of guidelines for best practice for peer mediation program initiatives. Based on a larger evaluation of Peer Mediation Programs in New South Wales Government Schools published in 2003
Negative interactions with faculty: Graduate student experiences Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 3, (August/September 2000), studied the effects of mistreatment of graduate students by faculty on their health and psychological well-being.