Policymakers and Administrators
Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

CRE Conference Presentations
Connecting Schools, Communities, and Families through SEL
- Presented by: Linda Lantieri, Collaborative for Academic Social and Emotional Learning (CASEL)
- View Presentation and Abstract: Click Here
CRE Progress and Challenges – ACR Mini-Plenary
- Presented by: Tricia Jones
- View Presentation and Abstract: Click Here
Cool School – FMCS Youth Initiative Interactive Game
- Presented by: F.J. Lennon and Melanie Killen
- View Presentation and Abstract: Click Here
National Program of Values Education – Republic of Costa Rica (Overview)
- Presented by: Republic of Costa Rica
- View Presentation and Abstract: Click Here
Hemispheric Course on Evaluation of Policies and Programs in Citizenship Education
- Presented by: Adriana Cepeda-Organization of American States, Washington, DC, USA
- View Presentation and Abstract: Click Here
Supporting Community “Thirdsiders” via the East Side Conflict Resolution Outreach Project
- Presented by: Bill Warters and Daniela Shuke, Wayne State University MADR Program
- View Presentation and Abstract: Click Here
Sample Catalog Resources
Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.
| Resource Title | Description | Links |
|---|---|---|
| Listening without formulas | 15-page Powerpoint presentation given at the Sustaining Conflict Resolution Education: Building Bridges to the Future conference in Fairfax VA, which discusses the use of reflective listening, I-messages and paraphrasing in conflict resolution. | |
| Practicing peace: A peace education module for standards 4 through 6 in Solomon Islands | 87-page word document which presents peace education for the Solomon Islands context. "The primary method used in peace education is generally referred to as a "facilitated" or "interactive" model of teaching. In this method, the teacher becomes a facilitator of learning and a co-learner with the students. Students and teachers use experiential strategies to practice skills for peace. There is a shift in the value placed on being a teacher. Using the facilitated processes of conflict resolution and peace education, teachers and students learn together and teach each other." Covered areas include: Interpersonal skills; Understanding and accepting differences; Children's rights; Building community and Mediation. | |
| Peer mediation training for schools: Best practice guidelines (UK) | 8-page Word document which presents best practice guidelines developed by the Peer Mediation Network in the UK. Paper begins with a definition of peer mediation and then outlines best practices for many aspects of training. | |
| Documenting bullying at your school: tips for school administrators | Pdf document which introduces the idea of assessing and tracking bullying behavior at school for administrators. | |
| Ohio Commission on Dispute Resolution and Conflict Management | Powerpoint presentation about the Ohio Commission on Dispute Resolution, its mission, goals and programs. | |
| Grasping the nettle: Policy issues for university dispute resolution programs | Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 4, (July 2002), which discusses issues and challenges in conflict resolution education at the university level. | |
| Restorative justice in the classroom: Lesson 4 the justice circle part 2 | 5-page pdf lesson which provides "students with an understanding of the process of Justice Circles and teaching them how to use this strategy in conflict resolution. Students practice setting restorative consequences and assess whether the consequences they identify would be effective in both healing the victim and helping the offender learn a better way to behave." | |
| Mixitup: 2008-2009 planner | 50-page pdf document, "designed for teachers, counselors, students, administrators and others looking for activities and ideas to organize Mix It Up at Lunch Day, reduce social boundaries at school and promote an inclusive learning environment for all students. It includes lesson plans for early, middle and upper grades based on content standards and can easily be adapted for use in school clubs. For additional activity ideas, online polls and essay prompts, visit www.mixitup.org." | |
| Teaching and learning in circle | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (February 2003), which "explores the impact of teaching using a circle format, both at the high school and college level." | |
| Preparing for special education mediation and resolution sessions: A guide for families & advocates | 28-page PDF document created, "to contribute to better outcomes for children with special needs. Through a collection of articles, this guide seeks to provide families and advocates with an array of information that will equip them to make the most of the new and expanded dispute resolution options offered by the Individuals with Disabilities Education Act (IDEA). As the nation’s special education law has evolved, Congress has consistently sought to provide new ways to encourage informal and speedy resolution of problems ... This guide provides a comprehensive article on preparing for special education mediation and resolution sessions, including tips for both families and advocates. A flowchart of mediation and resolution session supports the understanding of how these two processes work and intersect. For additional insight, it provides both an interview with a seasoned special education mediator and a summary of a study that sought to identify the factors that contribute to parent-school conflict. Finally, it offers communication tips for building strong partnerships and additional resources for locating further information." | |
| Addressing off-campus student conduct with restorative justice | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which introduces a program where "over 200 students ... participated in restorative justice, meeting face-to-face with community members, fellow students, and campus staff to resolve their cases at the neighborhood level, the results of their conference agreements include hundreds of hours of service in the neighborhoods affected (picking up litter, tutoring at a gradeschool, volunteering at the local library, serving meals to the homeless, etc.), plus written apologies, verbal apologies to neighborhood boards, outreach and education efforts on campus, and in some cases, self-help such as chemical dependency counseling." | |
| Changing patterns of roommate conflict fueled by the net | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), discusses college roommate conflict and how it has changed in the age of "net-gen" students. | |
| Best practices of non-violent conflict resolution in and out-of-school some examples | 78-page pdf document which "aims to inform teachers, trainers, educators, parents, youth and students who, one way or another, are confronted with violence in the school or in non-formal community education, and are looking for practical solutions. The intention of UNESCO in this project is not only to inform them what is best internationally in terms of education for peace and non-violence, but above all to supply concrete pedagogical tools to prevent and transform the violence with which they are confronted on a daily basis at work." | |
| Alternative dispute resolution at public colleges: Overcoming two built-in legal hurdles | Pdf article from Conflict Management in Higher Education Report, Volume 6, Number 1, (Nov 2005), which investigates the fact that, "Public colleges face two special challenges in resolving disputes that involve students, employees and outsiders, the first is the problem of due process and the second is the problem of free speech, these are problems that public colleges face simply because they are part of the government." | |
| Strategies to prevent youth violence | 92-page pdf chapter from "Best Practices of Youth Violence Prevention: A Sourcebook for Community Action," which investigates "Social-cognitive interventions strive to equip children with the skills they need to deal effectively with difficult social situations, such as being teased or being the last one picked to join a team. They build on Bandura’s social-cognitive theory, which posits that children learn social skills by observing and interacting with parents, adult relatives and friends, teachers, peers, and others in the environment, including media role models (Bandura 1986). Social-cognitive interventions incorporate didactic teaching, modeling, and role-playing to enhance positive social interactions, teach nonviolent methods for resolving conflict, and establish or strengthen nonviolent beliefs in young people ... Mentoring—the pairing of a young person with a volunteer who acts as a supportive, nonjudgmental role model—has been touted by many as an excellent means of providing a child or adolescent with a positive adult influence when such an influence does not otherwise exist. Evidence has shown that mentoring can significantly improve school attendance and performance, reduce violent behavior, decrease the likelihood of drug use, and improve relationships with friends and parents." | |
| Confessions of a low-tech social scientist | Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the development of a web-based class in conflict resolution. | |
| VOV activities: Preventing feelings of isolation through trust and cooperation, grades 7-12 | 6-page PDF with activities for 7-12 graders to improve communication skills and build trust. | |
| Restorative conferences resource kit | 60-page pdf resource kit for presenting restorative conferences which "(involves the gathering of those who have a stake in a particular troublesome situation, to talk together to find ways of making amends) ... the purpose of these conferences is to discuss what the problem might be and to pool ideas about what might be most helpful from here, for all concerned, from this pool of ideas should emerge a plan for restoration of the situation... These Conferences offer a helpful step forward by involving a range of participants who both contribute to and are affected by the situation at hand, they promote a spirit of open and direct conversation and add a human touch to the process of addressing transgressions... this Resource Kit represents the culmination of 18 months of work by a group whose links are with restorative justice, Maori protocols, and counsellor training with narrative therapy at the University of Waikato." Includes bibliography | |
| Evolution of the Role of Ombudsperson on University and College Campuses, The | Pdf article reprinted from the February/March 1995 Issue (Vol 55) of The Fourth R, The Newsletter of the National Association for Mediation in Education which discusses the history and role of ombuds people in colleges and universities. | |
| Conflict resolution education: the challenge of institutionalization | Powerpoint presentation discussing conflict resolution education in schools. |