Policymakers and Administrators

Welcome to the Conflict Resolution Education Connection’s resources for policymakers and administrators. Our goal is to provide information that will support administrators interested in promoting or extending conflict resolution work within education. The sidebar menu to your right provides a listing of the content areas we focus on at this site.

A very young administrator working at desk

CRE Conference Presentations

The Role of Students and Student Organizations in Campus Violence

  • Presented by: Jill Casten, Virginia Tech
  • View Presentation and Abstract: Click Here

Accessing Free Web-based Conflict Resolution Education Resources

  • Presented by: Bill Warters
  • View Presentation and Abstract: Click Here

Restorative Measures for School Connectedness & Alternatives to Suspension

  • Presented by: Nancy Riestenberg
  • View Presentation and Abstract: Click Here

Harmony Island – Multimedia Enhanced CR Curriculum

  • Presented by: Richard Goldsworthy
  • View Presentation and Abstract: Click Here

Conflict Resolution & Peace Education: Proven Impacts

  • Presented by: Tricia S. Jones Ph.D.
  • View Presentation and Abstract: Click Here

Policy to Programs: Initiatives by the Ohio Commission on Dispute Resolution and Conflict Management

  • Presented by: Sarah Wallis, Ohio Commission on Dispute Resolution and Conflict Management; Alexis Hayden, Lorain City Schools
  • View Presentation and Abstract: Click Here

View More Presentations Here


Sample Catalog Resources

Below you'll find a randomized listing of up to 20 related items (we may have more...) drawn from our Resource Catalog.

Resource Title Description Links
Steps to address bullying at your school: tips for school administrators Pdf document with advice to school administrators on addressing bullying at school.
Developing departmental communication protocols Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which presents the concept of a "Communication Protocol [which] is a set of guidelines for day-to-day communication and informal problem solving developed in a mediation context involving a group of co-workers, these Protocols are most effective when developed with the full participation of both staff and management, although difficult to achieve, in academic units the chair needs to participate, the more inclusive the group, the more the Protocol will reflect the culture and norms of the organization."
Creating harmony in the classroom: Building safe and inclusive classrooms for special populations 231-page pdf manual designed "to assist teachers with building an inclusive and safe classroom for all students, including special needs, deaf, and visually impaired youth. Teachers who build an inclusive and safe classroom environment are encouraging all youth to excel academically and socially." Includes chapters on building self-awareness in students, enhancing student's problem-solving skills, mediation in school settings, evaluting conflict resolution education programs and a chapter on resources.
Coaching youth initiatives: Guide for supporting youth participation 150-page PDF guide which, "explores the concepts of coaching, youth initiatives and youth participation, including practical tools and methods, advice and information, opportunities and support for those encouraging young people’s participation in youth initiatives ... As a handbook which aims to offer practical support for people active in coaching youth projects, the biggest part of this publication deals with ‘coaching’ itself and the adaptation of different coaching techniques to the field of youth work."
Campus mediators and civil liability Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 2, (Feb 2003), which discusses campus mediator liability and the need for mediator immunity legislation. Includes bibliography.
Conflict resolution: Citizenship education for young people with special needs 27-page PDF document which aims to, "develop positive models for dealing with conflict and to practise appropriate responses to deal with conflict." Includes examples of use of universal access symbols to increase retention and understanding when working with low literacy participants and students in special education classrooms.
Conflict resolution protocol for elementary classrooms, A 4-page PDF excerpt from the book, "The First Six Weeks of School" which discusses teaching conflict resolution, "a basic belief underlying The Responsive Classroom® approach to teaching is that how children learn to treat one another is as important as what they learn in reading, writing, and arithmetic. We believe that social skills such as cooperation, assertion, responsibility, empathy, and selfcontrol are essential to children’s academic and social success and we emphasize the teaching of these skills, along with academics, throughout the school day. There are many strategies we use to teach these social skills at the elementary level (K-6), one of which is teaching a protocol for conflict resolution."
Lessons and activities for Florida's fourth annual mediation celebration 41-page pdf manual which can be used "as a general guide to activities that can be easily incorporated in your classroom to make everyone aware of measures that help ensure peaceful schools ... mediation skills and other methods of conflict resolution are life-long skills that help promote positive interactions among all people ... the intention of this booklet is to help peak your interest and awareness in the area of mediation, and let you see how easily and subtly these concepts can be integrated into the existing curriculum." Includes bibliography.
Student protests, negotiation, and constructive confrontation Pdf article from Conflict Management in Higher Education Report, Volume 2, Number 1, (Oct 2001), which "suggests a series of strategies that can be used by university administrators and students seeking more constructive ways of handling student protests." Includes bibliography.
Using WebQuests to promote integrative thinking in conflict studies Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4 , (Nov/Dec 2000), introducing WebQuests which, "are online curriculum modules which engage students in learning about an authentic topic or problem, generally, WebQuests are cooperative activities where students assume different roles relative to an authentic problem."
Inter-agency P.E.P.: Skills for constructive living: Manual for training of facilitators 3 49-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... this manual has been written for you as a trainer of facilitators. The manual looks at the skills required to develop “effective facilitation”, these skills are useful not just for a peace education programme but also for all aspects of the professional life of the people whom you are training, this is the third level of the facilitator training, with three levels of training, this has meant that revision has been built into the course, this level of training is primarily clarification of and building on previous work, this may require you, as the trainer to use the training manuals from level 1 and 2."
Shared Solutions - A Guide to Preventing and Resolving Conflicts (in Special Ed) The Ontario Ministry of Education encourages the use of approaches and strategies that lead to higher achievement for all students in Ontario's publicly funded education system. This Shared Solutions resource guide is intended to help parents, educators, and students with special education needs work together to prevent conflicts, resolve them quickly, and allow students to develop their full potential and succeed in school. The approaches outlined build on techniques and strategies for conflict prevention and resolution that are already in place in many school boards.
PROS: Peaceful resolutions for Oklahoma [elementary] students: School-based peer mediation curric 83-page PDF manual which helps teachers and trainers introduce elementary school students to peer mediation and conflict and teach communication and problem solving skills.
Inter-agency P.E.P.: Skills for constructive living: Teacher activity book 361-page pdf manual which "is one of the components of the Inter-Agency Peace Education Programme, the programme is designed for education managers of ministries dealing with both formal and non-formal education and for agencies which implement education activities on behalf of the government ... the teacher's main resource it has a lesson-by-lesson curriculum for formal schooling structured according to the children's cognitive and emotional development."
Mediation: An effective way to restore collegiality & shared governance in dysfunctional university Pdf article from Conflict Management in Higher Education Report, Volume 3, Number 1, (Oct 2002), which discusses the use of mediation to settle disputes among university personnel and reestablish collegiality.
Thinking about variations in campus mediator style Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 4, (Nov/Dec 2000), which presents different "mediator's style[s] [which] may now be described as bargaining vs therapeutic, problem-solving vs transformative, evaluative vs facilitative, or settlement-oriented vs restorative, among other terms," for campus mediation.
Promoting mediation center quality awareness using guided self-assessment Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which introduces "NAFCM's [National Association for Community Mediation] manual ... [which focuses] ... not on the direct provision of services themselves, but rather on the quality of the system through which cases are managed, mediators are trained and evaluated, and mediation centers determine what "quality" means in their communities, by encouraging community mediation centers to examine their goals and values in light of their communities' needs and values and to develop their own approaches to serving these needs effectively, NAFCM's self-assessment approach aims to increase quality without imposing restrictive and inappropriate standards."
Insider's edge, The Pdf article from Conflict Management in Higher Education Report, Volume 1, Number 2, (March/April 2000), presenting the use of a "designated insider, an individual skilled in conflict intervention who is part of the organization, but not part of the particular department or issue in dispute," in solving workplace conflicts.
Preparing pre-service educators to break up fights -- before they happen Pdf article from Conflict Management in Higher Education Report, Volume 4, Number 1, (Oct. 2003), which discusses a project by the North Carolina Department of Juvenile Justice and Delinquency Prevention -- Center for the Prevention of School Violence (DJJDP Center), to prepare future teachers to effectively manage conflict.
Creating and promoting positive school climate in Ohio’s schools: Anti-harassment, anti-intimidation 33-page Powerpoint presentation given at the Second International Summit on Conflict Resolution Education, presenting "A review of an anti-harassment, anti-intimidation or anti-bullying model policy for education from the state of Ohio in the United States."