Avoiding Disrepect

“Don’t tell a man to go to hell, unless you know you can send him there.”

-Lyndon Baines Johnson

IDevice Icon Disconfirmation

The clearest way to communicate disrespect is to act as if the other person does not exist or does not have the right to assert his or her identity.

What does disconfirmation look like? What behaviors are disconfirming? There are three ways we disconfirm someone:

  • Indifference
  • Imperviousness
  • Disqualification

Each is discussed in the following pages.

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