Understanding Conflict Management
Test your knowledge
The Four Strategies
Read the paragraph below and fill in the correct strategy for each.
Choose from the following: decision making, problem solving, negotiation and mediation.
During
a third party can help the disputants establish and enforce ground rules. When individuals work cooperatively and collaboratively with one another to create options and make choices it is called
. Consideration of all options in working toward a solution is part of
. The ability to identify and choose logical alternatives using logical and sound judgment based on available information is
.
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