Decision making is the ability to identify and choose alternatives by using logical and sound judgment based on available information such as the values, goals, and preferences of the decision maker. The decision making process implies that many choices can become evident after information gathering has occurred thereby reducing the amount of uncertainty and doubt regarding alternatives.

Reach In, Reach Out, Reach Over: Conflict Management Pilot Program In North Carolina, North Carolina Department of Juvenile Justice and Delinquency Prevention – Center for the Prevention of School Violence Raleigh, North Carolina, 2002