Video Checklist

IDevice Icon Watch For These Things

During the first video notice the following difficulties during the TRIAD conversation -

The difficulties listed below are evident during the video while participants are engaging in conversation. Sometimes, in an effort to get to the facts quickly and hopefully generate a quick solution, people ask questions that induce defensiveness in one another without consideration for each other's feelings, and conflicts can escalate. Keeping in mind the points below, view the first video on the next page to see what can happen.

Defensiveness - conflict escalates
No time was taken to complete written comments
The atmosphere is not productive
Elaboration is not encouraged
No one is actively listening
Lack of genuine information sharing
Lack of respect for one another
Insensitivity to feelings of others
Effective questioning techniques are not used
No one is reflecting on or re-stating the feelings of others

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